PC Guy takes pride in the service that is provided to all customers and, as a result, has built up a great reputation throughout Ellesmere Port, Chester and Wirral; providing a high quality computer repair and laptop repair service.
We would like to say a huge thank you to those customers who have left the below feedback. Please take a look for peace of mind. You can also check out more feedback and recommendations via our Facebook page and Google.
Please complete our feedback form to leave your comments.
David B, Little Sutton
"Didn't know anybody who had used this service but gave laptop in and got it back fixed in less than 24 hrs. Very helpful on phone with info before commencing repair and asking if he can go ahead with repair with price. Feels like he wants to help rather than just business which is what you need when you are scratching your head with IT problem. Will use this service again"
18 October 2021
Peter T, Bromborough
"I can't recommend Pete enough. He is reliable, thorough and has always resolved all problems with my PC. In addition, when either software or hardware updates/changes are required, he provides expert advice, explaining the options available in layman's terms."
17 October 2021
Jason S, Bromborough
"Handed Pete a new PC tower after it started to rattle and didnt want to start stripping down myself, he was quick to fix and charge a very reasonable price, really friendly interaction with his wife who spoke over the phone, then handed my old tower over to fix a issue with WiFi card not working, and again very quick fix and great price, would deffo reccomend and use again Thanks alot Jason"
02 October 2021
Clive B, Ellesmere Port
"I am wholeheartedly delighted with your service you Rebuilt my Base Tower Computer, Fitted upgraded CPU. Fitted Replacement Hard Drives in my 2 Lap tops applied new Office Software to all three machines, and all three are performing well. Safe advice given about Windows 10 updates. Well done This service is Marvellous."
27 July 2021
Sue J, Ellesmere Port
"Brilliant service, sensible price, prompt and professional. Highly recommend"
01 July 2021
Stephen L, Bromborough
"My PC was slower than Andre Gomez!!! A day with Pete and now it is faster than a speeding bullet......."
09 June 2021
Annette B, Heswall
"I have known Pete for a number of years during which time he has always fixed my computer problems. This time I had major issues and called Pete who made a home visit. Pete listened to me and then looked at my computer. Discussions followed and he took my computer away returning a few days later. I now have exactly what I need and would like to say how good it is to deal with someone who is polite, completely trustworthy, knows what he is doing and does an excellent job. Many thanks Pete"
03 June 2021
Tom C, Ellesmere Port
"I would highly recommend PC GUY, Pete was excellent, sorted out my computer quickly and at a very reasonable cost."
25 May 2021
Angela M, Little Sutton
"Pete is excellent, quick, thorough, honest, trustworthy and his prices are very reasonable, can’t fault the guy. He has fixed my old pc twice now and upgraded it. I would recommend him to anyone."
22 April 2021
Alisdair M, Chester
"Once again great service from someone who knows about computers."
14 April 2021
Andrew M, Great Sutton
"Happy,with work, price and advice"
28 February 2021
ellent work as always.ork as always.
Peter C, Great Sutton
"Excellent work as always."
24 February 2021
Ann D, Little Sutton
"As a senior computer user I make many silly actions causing problems that PC Guy sorts out patiently every time. He has also upgraded the computer making it a much more efficient and with speedy reactions. I fully recommend him."
22 February 2021
Bob J, Willaston, Wirral
"My laptop was running slower and slower to the point of becoming useless. Pete sorted out the basic problem and advised as my laptop had a good specification changing the hard drive to a solid state drive. I got it back in 24 hours and the difference in speed is staggering. Very happy!"
6 January 2021
Glynn M, Ellesmere Port
"Took my Laptop to the PC Guy, he tested it and found that the motherboard had failed........not economical to repair. Asked the PC Guy to recommend a replacement Laptop...............6 days later I am the proud owner of a brilliant piece of kit, very happy with his recommendation, price and service. Highly recommended."
15 December 2020
Clive B, Ellesmere Port
"A Thoroughly Sound and Supportive Experience"
16 October 2020
Colin, Ellesmere Port
"Very professional, amicable, computer repair man who offers a first class service at very economical prices"
4 October 2020
David, Ellesmere Port
"I have used PC Guy before and would recommend Pete to anyone. Tells you want you need, does not try to sell you unnecessary upgrades and is very quick. Excellent and PC running like a dream (long live SSD's ........)"
21 September 2020
"Yet another fantastic reconditioned laptop from Pete. Always a great job and price."
01 September 2020
Lynne, Ellesmere Port
"I hadn't used my lap top in about 8 years, so my windows had expired and wouldn't update. Obviously with the lock down just starting I needed to work from home, I took my Lap top to the PC Guy's house and it was fixed within a couple of days. we are now in August and haven't had any bother with it since."
25 August 2020
Joe (via Google)
"Would reccommend pc guy to anyone and everyone! Very responsive over emails or telephone, knowledgeable and great prices! Fitted my new Z73 AIO pictured below with some top-notch thermal paste and my temps have been so much better since!"
11 August 2020
Debra (via Google)
"Once again PC Guy came to my husbands rescue, we have used Pete for a few years now and he always goes above and beyond. Nothing is to much trouble and will go out of his way to make sure you are happy with his work, always friendly, polite and a true professional his quality of work is second to none. You want a job worth doing well Pete is your man."
28 July 2020
Andy (via Google)
"Excellent advice, quick service and at a very fair cost."
11 July 2020
Edward (via Google)
"Fast, effective service and reasonably priced. I can highly recommend PC Guy."
19 June 2020
Anthony, Great Sutton, Ellesmere Port
"My PC ceased to work and in the first instance I was keen to try and get it repaired. After examining the PC it was found to be irreparable,and I was grateful for this honest assessment. At this point i was offered a refurbished PC with potentially recovered data copied from the old drive to new PC, which in the end was all my essential photos and files. Since getting this refurbished PC it has worked without issues and as soon as I can get it serviced post lock down I will be using PC Guy for that. Thoroughly satisfied with service."
10 May 2020
Kristin, Ellesmere Port
"Highly recommend Pete, very hardworking, down to earth fella, honest and reliable.. fixed my issues with no problems, would recommend to anyone, the best in ellesmere port imo! Reasonably priced too! Thanks Pete :)"
12 March 2020
Mike L, Little Sutton
"Highly recommend this gentleman, the results of his work are first class"
12 March 2020
Susan P, Eastham, Wirral
"Great guy, did a great job. No messing, fixed our problem, can thoroughly recommend him to anyone."
24 February 2020
Lynda D, Ellesmere Port (Via Google)
"Pete responded quickly to my call for help - took computer away & resolved problem & added SSD drive & returned next day. Great service - reasonable cost"
21 February 2020
Nigel G, Wolverhampton
"I contacted Pete to ask for his opinion on the sort of PC I would need for a very specific live streaming project I am planning, and off the top of his head he was able to tell me what I needed and roughly what it would cost. I told him to go ahead and within days the whole setup was ready for me within budget and ready to go. Pete can explain things to a non expert (like me) simply, clearly and easily without being patronising or blinding with jargon. I can't recommend him highly enough and will definitely use him again."
22 January 2020
Chris M, Ellesmere Port (Via Facebook)
"Highly recommend PC Guy, excellent service and spot on advise. Extended his support after cleaning my Alienware computer with recommendations for new graphics cards and RAM. Thanks 👍🏻"
22 January 2020
Pat M, Little Neston
"Found PC Guy on the internet when our router refused to recognise my computer & we'd exhausted all our ideas. It was returned to me within 36 hours with the problem solved & running much faster than it had done for months. Very impressed with the friendliness and the way I was kept informed of progress & the reasonable price I was charged. As far as the family is concerned, we know exactly where to go if we have any more computer problems in the future. Many thanks Pete. "
22 November 2019
Ruth H, Ellesmere Port (Via Facebook)
"can't recommend this guy enough, our desktop pc wouldn't turn on, he did a fantastic job sorting it for us and recovering files we thought we'd lost forever. would highly recommend him."
07 November 2019
Irene H, Hooton
"Pete Sorted out a slow and broken Laptop for me, fast and very efficient service, would recommend him to everyone"
4 November 2019
Anonymous, Little Sutton
"Fantastic support as usual from Pete, helped me out by swapping a hard drive for a new SSD as quickly as possible so there was no business impact. New PC worked brilliantly, much quicker than it was before. Another happy customer, thank you"
11 October 2019
Clare A, Little Sutton (Via Facebook)
"Thanks so much to PC Guy - Computer Repairs for recommending a WiFi booster. No more whinging from my boys about gaming lag! Problem solved! Cheers Pete."
09 September 2019
Jason M, Warrington (Via Facebook)
"Top quality refurb laptop = very happy daughter!"
05 September 2019
Dave R, Ellesmere Port
"Pete listen to what i wanted and delivered in a very short time. I would recommend him for any of your computer requirements. Thank you Pete"
19 August 2019
Andy H, Ellesmere Port (Via Facebook)
"'m a computer guy myself but don't touch Apple Devices, Bought a brilliant iMac off Pete for a great price and had no issues whatsoever.
25 July 2019
Jon W, Heswall
"Great service. Fast efficient, and great value. All sorted in a day. thank you!!!"
23 July 2019
Luka T, Little Sutton, Ellesmere Port
"Very fast and affordable service, great advice and very friendly. Couldn't be happier with my upgraded PC"
3 July 2019
Linda P, Bromborough, Wirral
"I contacted Peter regarding a new desktop computer. Peter listened to all my requirements and he carried out a prompt and professional service in suppling me with my new desktop.I am very pleased with my new computer thank you Peter."
13 June 2019
James O, Eastham, Wirral
"Delighted with the quickness of solving and repairing my computer problem. Also for saving most of my material after changing Hard Drive Disc. Also for tip when ink levels not showing on printer after the initial repair. "
21 May 2019
Abs M, Ellesmere Port (Via Facebook)
"We Bought an Apple MacBook Pro 13 for my son to take to Uni. We can’t recommend PC Guy enough. He has helped us look at so many laptops to find the right one.
Brilliant customer service
18 May 2019
Matt H, Great Sutton
"Very happy with the work completed by Pete. I use PC guy for all our home computers & laptops including a custom build tower that Pete designed with automatic backup to spare hard drive (Dual Raid) and solid state hard drive. I have also used PC Guy for a custom build PC at work. Would definitely recommend."
12 February 2019
Sarah D, Ellesmere Port (Via Facebook)
"Excellent service always pleasant good value
Fixes my laptop and when it couldn’t be fixed provided me with a new much better one for a good price many thanks pete"
7 February 2019
Clive P, Great Sutton
"PC Guy was brilliant. I'd been fighting with my laptop for ages. 20 hrs after dropping it off, it was all fixed and ready for me to pick up and working better than ever!"
3 February 2019
Denis P, Heswall
"Contacted Peter after a recommendation from a friend. I was not disappointed as Peter quickly sorted out my computer after it had been infected by a virus and also performed a complete check over and rectified a few other problems that was slowing things down somewhat. This was all done for a competitive price. I would have no hesitation in recommending Peter to anyone - his knowledge and expertise is superb!! "
7 January 2019
Steve H, Little Sutton
"My old laptop was well past its use by date, and id seen a couple of facebook adverts so when i couldnt put up with the old 1 any longer - i asked what was available - Pete was great to deal with gave us plenty of options & quickly we had ourselves a laptop that didnt need booting up the day before we needed to use it any more. "
6 December 2018
Steve W, Little Sutton
"A conversation with my dad who you sorted out the laptop for. "So glad I bought the laptop, its just so much quicker and the fact he set it all up for me was brilliant" - great work again Pete and thanks as my Dad really happy with purchase"
21 November 2018
Tony T, Bromborough
"Had a hacking/scam problem and needed my computer checking urgently. Although it was Pete's first day back from holiday he called me straight away and everything was sorted out expediently - great service and support"
9 November 2018
Sue S, Ellesmere Port (Via Facebook)
"Very quick service . Picked laptop up last night and brought back today all sorted . Thank you ."
7 October 2018
Max B, Ellesmere Port
"Pete took my old computer and built it into a fantastic gaming computer very quickly. It came back looking better than I imagined with its lighting. I also got a joystick for my flight simulator for a fantastic price. Love it. "
4 September 2018
Danny R, Great Sutton
"very good service a good price"
26 August 2018
Fires & Stoves, Chester
"I would highly recommend the services of Pete. He has sorted out our business and personal computers at a very reasonable price. Pete is extremely thorough and knowledgeable and provides a fast efficient and very reliable service. Would definitely recommend to friends and family. "
26 July 2018
Ruth J, Peckforton, Tarporley
"after being told by another company that my laptop was beyond repair, Pete was optimistic after l explained the problem and repaired it within 24 hours. Polite, unassuming but more importantly he knows his stuff. Thank you "
02 July 2018
Reg D, Eastham, Wirral
"PC Guy to the rescue. My SSD Drive was full, I rang Pete got advice he picked up PC when he said he would, he fitted a larger SSD Drive he wiped my old drive and reinstalled it into my machine so now I have three drives and plenty of space. I think other repair people would have taken my full drive out and just put a new one in its place. Pete is very reliable and would recommend him to friends and family. Thanks again PC Guy. Best Regards. Reg."
20 May 2018
John K, Great Sutton, Ellesmere Port
"Pete Morgan is friendly, helpful, efficient and competent"
4 May 2018
Martin A, Thingwall, Wirral
"excellent fast and friendly service"
22 April 2018
Hugh B, Ellesmere Port
"Another fantastic computer built to suit the job. Pete always delivers a fantastic computer at the best prices with unbelievable service. Recommend Recommend Recommend !!!"
9 April 2018
Debra H, Little Sutton, Ellesmere Port
"Once again Pete to the rescue, fan on laptop suddenly decided not to switch off and nothing was showing on screen , even though Pete was going away that day my husband took it to his house and within 5 minutes it was fixed , thank you you saved the day once again xx"
3 April 2018
Robin K, Little Sutton, Ellesmere Port
"Excellent and prompt service, combined with a reasonable cost. Would definitely use Pete again if required. Will highly recommend to friends and family."
31 March 2018
Paul J, Ellesmere Port
"Dropped my sons pc off at petes house after being given a price to reinstall windows. Not only did he reinstall windows, he serviced and repaired my sons pc at a tiny extra charge and dropped it off for me! The pc has never ran so well! I am absolutely delighted with this service and would recomend to All!! "
29 March 2018
Penny C, Bretton, Chester
"The service I received from the PC Guy was outstanding from start to finish ... I am a little on the un-techie side but he has left me with a new PC system which meets all my requirements and has gone above and beyond to ensure I can find everything and that all the features I need operate effectively so I can continue with my business/work. Thank you, Pete, your help has been much appreciated and I am so pleased to have found someone that I can trust to help me with any technical issues."
15 March 2018
Alison A, Hooton, Wirral
"After falling victim to a telephone scam PC Guy cleaned up my computer and gave me back the confidence to use it again. I have used PC Guy in the past and when this horrible experience occurred, I knew exactly who to go to for help. Thank you PC Guy you are "the Go To " PC Guy!!!"
15 March 2018
Annette B, Spital, Wirral
"Very patient with me and set up new network on my laptop and got rid of all the rubbish on my system. Will more than likely be seeing him again soon. Many thanks."
07 March 2018
Tony T, Bebington, Wirral
"As a silver surfer with basic computer knowledge my wife was convinced I'd never cope with an upgrade to Windows 10, but with PC Guy's help I've made the change seamlessly. He has the rare ability to listen to what I needed and then delivered it at a reasonable cost. Also I have the comfort of knowing the support is there if required."
02 March 2018
Keith B, Great Sutton, Ellesmere Port
"Prompt and efficient response to my problem updating Windows 10. Pete resolved the problem and returned my PC the next day. He spent time explaining the issues and changes and added some additional improvements. His costs were reasonable and fair for the work done. I would not hesitate to use him again and to recommend him to others. It is good to have found someone I can confidently refer to for any future PC related problems."
27 January 2018
John D, Ellesmere Port
"very good at all times. Listens to what you say"
10 January 2018
Ian B, Little Sutton, Ellesmere Port
"Second time i have used Pete definately would recommend his service,laptop working great now."
12 December 2017
Andy , ACJ Property, Chester
"Great service, fast response, nothings to much for Pete, makes time to explain what he is doing and what he is hoping to achieve! Will recommend to others! A1"
8 December 2017
John W, Ellesmere Port
"Set up my new DELL and transferred all of my data from my old m/c for a very reasonable price and in a fast timeframe."
7 December 2017
Mike S, Ellesmere Port
"PC Guy was very helpful, got to work fast and taught me a lot about my own computer. Very useful! "
7 December 2017
Craig E, Ellesmere Port
"Fantastic response and quick fix and service, pc working on a daily basis doing cad work. Been running great since, second pc repair from Pete always a good job and quick turnaround.
7 December 2017
Paul H, Ellesmere Port
"Very pleased, laptop does exactly what i bought it for"
6 December 2017
Jackie L, Ellesmere Port
"Thank you Peter for sorting my slow laptop out. Swift and excellent work"
24 November 2017
Bernie D, Ellesmere Port
"Where would we be without him"
24 October 2017
Barbara G, Bromborough, Wirral
"cannot be faulted"
20 October 2017
Callum P, Ellesmere Port
"Pete fixed my computer and then set up my new PC which I was having issues with. Great guy with excellent customer service and I would defiantly recommend him in the future. "
9 October 2017
Frank M, Chester
"Peter completely updated my computer, including installing Windows 10.
Great quick job.(As always) Do not usually recommend people, but Peter is someone I am very happy to recommend. He is someone I trust completely and feel fortunate that I am able to call on his services.
Thank you ! "
4 October 2017
Specs2U, Ellesmere Port (Via Google)
"Brilliant service. We had a major issue with one of our branch computers. Pete came out immediately and discovered the hard disk was on the point of collapse. Took it back to work on night and brought back a new hard disk and configured the PC before 9am the next day. Cannot praise the PC Guy enough!"
20 September 2017
Kim T, Eastham, Wirral
"Pete fixed my laptop really quick, can't believe I left my laptop to get that bad. He removed the viruses and cleaned it up for me and for a good price. "
20 September 2017
Rosie W, Chester
"I have used Pete's services for the last 3 years. He has always been five star. He just did an emergency call out to fix a virus problem and solved the issues immediately and with no fuss. I recommend him unreservedly"
11 September 2017
June J, Ellesmere Port
Very helpful and patient. Really went a long way to make sure everything was working ok."
3 September 2017
Matthew H, Great Sutton, Ellesmere Port
"I have used Peter on a number of occasions for various different work including networking my Pc with my laptop, Pc repairs and building a couple of new Pc's to our required specs and within specified budgets. On all occasions Peter has proved to be extremely fast, efficient and professional in his work. I happily recommend Peter to anyone that asks me for a Pc repairer and will be using Peter myself in the future for Upgrading/renewal of Pc's. "
31 August 2017
Barbara R, Ellesmere Port
"I would highley recamend you"
24 August 2017
Ray W, Wirral
"Competitive price, great communication "
18 August 2017
Nathan D, Ellesmere Port
"Great service and crazily efficient! Next day job for my repair which I definitely wasn't expecting. So happy with the job and will definitely be used again if I need a repair. I found the experience simple, efficient and PC Guy is a pleasure to deal with!"
11 July 2017
Tracey S, Ellesmere Port
"Brilliant service, really quick and very good price. Pete is a really nice guy to deal with and totally trustworthy. Will definitely use again. "
28 June 2017
Gerry C, Ellesmere Port
"set up my pc and repaired it no problems, well worth asking if have any problems with your pcs."
26 June 2017
William B, Ellesmere Port
"Pete was very professional and guided me on what to buy to suit my needs, there was no hard sell and i got what i wanted.
He transferred all the data from my old PC to my new laptop and on delivery he set up my new system which included laptop, wireless mouse/keyboard/headphones/printer together with docking station and hard drive back up/recovery unit. He spent a few hours going through the up to date systems with me, he was very patient! He turns up on time and ensures that you are happy with everything before he leaves. I would certainly have no hesitation in recommending PC Guy to anyone who is thinking of updating their computer hard ware system or have any problems with their existing systems hardware or software.
You'd be hard pressed to find anybody like (Pete) PC Guy to give you a more professional and friendly service at a very competitive and reasonable price. "
16 June 2017
Ian B, Great Sutton, Ellesmere Port
"laptop would not boot into windows, after leaving with peter to look at was informed laptop was excessively over heating aswell to which peter has sorted problem of not booting up and the over heating problem. laptop now working great would definitely recommend done a great job. also explains fully on what he had to do."
28 May 2017
Lisa J, Ellesmere Port
"Fantastic service and honest advice in comparison to previous businesses used. "
18 May 2017
Stan S, Great Sutton, Ellesmere Port
21 April 2017
Graham J, Ellesmere Port
"Excellent service!!!..My laptop was in a very bad state, unusable. Pc guy saved my laptop in 2 days, at a very reasonable price. THANK YOU PC GUY :)"
16 Mar 2017
Dave S, Great Sutton, Ellesmere Port
"Great work. Happy man. Contented customer."
14 March 2017
Peter S, Gayton, Heswall, Wirral
"I gave Peter the task of bringing me into the 21st Century by building me a new computer, which he did. A brilliant job done by such a nice person is very rare nowadays. Thanks Peter."
10 March 2017
Alison A, Hooton, Wirral
"Excellent service.The computer was up and running within hours of my phone call, I have total confidence in his calm manner and thorough knowledge and will definitely use this marvellous service again and recommend him to others."
2 March 2017
Linda M, Great Sutton, Ellesmere Port
"Excellent friendly service. Could not ask for more. "
20 February 2017
Val F, Little Sutton, Ellesmere Port
"Very pleased with service and recommendations."
8 February 2017
Maureen M, Great Sutton, Ellesmere Port
"Thanks Pete for fixing printer/pc problem and upgrading Windows, etc. Great Service. Happy Customer. "
4 February 2017
Ross H, Neston, Wirral
"Excellent work and advice, PC guy really knows his stuff! "
3 February 2017
Tony F, Eastham Rake, Wirral
"Fast reliable does an excellent job at a fair price. I would definitely use him again. "
2 February 2017
Specs2U, Ellesmere Port
"Great work on the laptop and printer. Only issue is MS Word / Excel etc. will not load up when clicked on?! Sure its a simple fix."
2 February 2017
Downing Lifestyle Photography, Ellesmere Port
"Pete spent a considerable amount of time sorting my pc issues out. Clearly very proficient at what he does and has a lot of patience! Will be very happy to recommend him. Thank you!"
26 January 2017
Rita B, Great Sutton, Ellesmere Port
"Thank you for all your help sorting out my computer problems, providing me with a replacement and for your help afterwards to set it up for me. You gave a first class service - very satisfied."
12 January 2017
Tim & Diane S, Ellesmere Port
"Great response to questions asked, great service and well pleased with my new PC"
5 January 2017